Grant Thomas

Senior UX Designer & Product Strategist
📍 Brooklyn, NY
📞 410-302-8063

Work Experience

Senior User Experience Design Lead
ENCORA/DMI | Eli Lilly Company Team
2020 - Present
  • Led design system evolution for global pharmaceutical brand house, conducting research and redesigning portal for workflow efficiency
  • Managed product development as acting Product Owner for 4 months, defining roadmap for 12+ pharmaceutical products
  • Architected design-development alignment by creating API specifications bridging Figma components and development implementation
  • Established design operations processes to streamline project delivery across cross-functional agile teams of 15+ members
Senior User Experience Designer
ENCORA/DMI | Eli Lilly Company Team
2017 - 2020
  • Conducted end-to-end user research including quantitative and qualitative studies for digital experience validation
  • Delivered actionable research insights by synthesizing user data into strategic narratives for global marketing initiatives
  • Improved information architecture resulting in 207% increase in resource findability through comprehensive UX audit
  • Championed inclusive design practices through qualitative research, leading to improved team diversity outcomes
Lead Product Designer
Independent Project | Social Gaming Platform
2020 - 2021
  • Led complete product design from 0-1 including user research and product strategy for social gaming platform with 95%+ engagement
  • Validated product-market fit through iterative user testing, resulting in successful pivot to corporate conference tool
  • Designed complex interaction systems balancing game mechanics, social dynamics, and user accessibility
Product Designer
STUDIO SCIENCE | Salesforce Team
2015 - 2017
  • Designed 0-1 products working with CEOs and architects to validate business concepts and create investor-ready artifacts
  • Supported executive communications by creating presentation materials and design assets for Salesforce leadership
  • Led design sprints independently, facilitating cross-functional collaboration under tight deadlines

Certifications & Education

Certifications

  • Professional Scrum Master I (PSM-I)
  • Professional Scrum Product Owner I (PSPO-I)
  • Nielsen Norman Group UX Certification (8 courses completed)

Education

BA, Communication Design
Covenant College
2010 - 2014

Skills

Product Design

End-to-end product design, User research, Interaction design, Information architecture, Design systems, Accessibility

Research & Validation

User interviews, Usability testing, A/B testing, Stakeholder interviews, Data synthesis

Technical

Figma (Expert), Advanced prototyping, Design tokens, API specification, HTML/CSS/JS, Google Sheets

Product Management

Agile methodologies, Product roadmapping, Stakeholder management, Design operations